Responsible gaming means treating gaming purely as a form of entertainment — not as a way to solve problems or earn money. Jelievo firmly believes that gaming becomes a positive experience only when a player is aware of their own limits and plays accordingly.
Online gaming is growing in popularity across Bangladesh. With that growth comes the risk of problem gaming for some players. jelievo is committed to providing every player with an environment where Responsible Gaming A habit, not a compulsion.
Research shows that most people enjoy gaming without any issues. However, a small number of players sometimes lose control. That's why Jelievo provides free Responsible Gaming Tools provides — available for you to use, whenever you need it.
Winning and losing are both part of gaming. But if you find yourself chasing losses recklessly, it's no longer entertainment — it's the start of a serious problem. Jelievo wants to be there for you at that moment.
The Golden Rules of Safe Gaming
- Only play with money you can afford to lose without it affecting your household finances.
- Set a budget and time limit before you play, and stick to them.
- Avoid chasing losses by placing more bets in an attempt to recover money you've lost.
- Avoid playing when you're angry, upset, under the influence of alcohol, or feeling stressed.
- Never treat gaming as a source of income.
- Take regular breaks — at least 10 minutes every hour.
- Talk openly with family or friends about your gaming habits.
How do I use Jelievo's protection tools?
After logging into your account, you can easily activate the following protection tools from the "Settings" menu:
Control your daily / weekly / monthly deposits.
Get automatic alerts at scheduled intervals.
Take a break from 24 hours up to 30 days.
Close your account for anywhere from 6 months to permanently.
Once self-exclusion is activated, it cannot be cancelled before the chosen period ends. Please think carefully before making this decision. If you're unsure, speak to our support team first.
Minor Protection
Jelievo strictly prohibits anyone under 18 from gaming. Age verification is mandatory at registration, and suspicious accounts are subject to investigation. If you have children or teenagers at home, please use Parental Control Software recommended for use.
If you suspect your child or a minor you know is using Jelievo, contact us immediately at [email protected]. We will take the necessary action within 24 hours.
Where to get help?
Gaming addiction is a mental health condition, and seeking help for it is completely normal. Reach out to Jelievo's support team without shame or fear — we don't judge, we help.
You can also talk to trusted family members or friends about how you're feeling. Consulting a mental health professional can be equally valuable.